Job 1 : Banking Executive – Customer Care Associate / Domestic Bpo
Job description

We are India’s Largest BPO Recruitment Company.
You will be supporting customers of the Top Bank in the Indian region You will be answering queries regarding Banking related Queries.

You will be handling inbound customer queries about the customers banking accounts.
This is a Day shift Six-day working with One Day rotational off Good communication skills in English+Hindi Ability to handle irate customers
Solve Customer queries A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and em pathetically Excellent comprehension and articulation skills Graduates and above

Qualification:Graduates and above

Skills Required:Good communication skills in English+Hindi Ability to handle irate customers
Solve Customer queries
A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and em pathetically Excellent comprehension and articulation skills

Role Non Tech Support – Voice / Blended
Industry Type Not mentioned
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category Voice / Blended
Education
UG :Any Graduate

Job 2 : Customer Service Executive -International Voice Process /BPO
Job description
We are India’s Largest BPO Recruitment Company.
You will be supporting customers of
the best Broadband company in the UK.10th , Graduates or Undergraduates Freshers & BPO Experience This is a Voice process regarding their broadband connection.You will be talking to customers regarding their broadband,billing,renewals account details, company information,You will also have the option to up sell different plans and products to the customer.You can earn incentives up to 80000 per month.Good communication skills in English Ability to handle irate customers Solve technical queries
A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and em pathetically Excellent comprehension and articulation skills Excellent communication skills written 10th , Graduates or Undergraduates Freshers & BPO Experience Good communication skills in English Ability to handle irate customers
Solve technical queries
A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and em pathetically Excellent comprehension and articulation skills Excellent communication skills written You will be handling inbound customer queries about the product and their functions
You will educate the customers about products, Policies, renewals, and new subscriptions
This is a 24/7 support
mostly evening and night shifts
Five-day working with 2 days rotational off

Qualification:10th , Graduates or Undergraduates Freshers & Experience

Skills Required:Good communication skills in English Ability to handle irate customers
Solve technical queries
A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and em pathetically Excellent comprehension and articulation skills Excellent communication skills written

Role Operations Support – Other
Industry Type Not mentioned
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category Operations Support
Education
UG :Any Graduate